Posted by Michael on May 31, 19101 at 00:07:00:
In Reply to: Re: DAN MAXTOR IS HANDLING WARRENTY posted by mike on May 31, 19101 at 00:05:02:
: : GO TO MAXTORS WEB SITE
: : If you are a Quantum OEM (Original Equipment Manufacturer) or Distributor please contact your direct account representative for warranty status information.
: : If you are an End-User please fill out the Quantum Warranty Support Request Form
: : If you have a technical issue please fill out the Customer Technical Support Request form
: : Warranty Statement
: : No Quibble Service� Program
: : DAN
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: : : BIGGEST HARD DRIVE MANUFACTURER....EVEN BIGGER RMA SHAFT JOB....
: : : NO QUIBBLE POLICY....YOUR DRIVE IS OW.....TUFFSHIT.
: : : WELL I JUST GOT THE WORD FROM MAXTOR RMA THAT MY QUANTUM 1GB SCSI HARD DRIVES ARE OUT OF WARRANTY. THEY WERE IN WARRANTY FOR AROUND ANOTHER 5-6 MONTHS BEFORE MAXTOR TOOK THEM OVER!!! DOES THAT MEAN THAT MAXTOR WON'T HONOR THE REMAINING WARRANTY ON THE QUANTUM DRIVES, ON ALL QUANTUM DRIVES, WHEN WILL THIS NO QUIBBLE WARRANTY POLICY WASH OVER INTO THEIR DRIVES?. I GOT RMA APPROVAL DOCS ON SEVERAL DRIVES BEFORE MAXTOR TOOK OVER, BUT MAXTOR HASN'T RETURNED THE DRIVES I SENT IN, WHAT THE HELL IS WRONG THERE, MY PHONE IS WEARING OUT AND I JUST NOW MANAGED TO PUT OUT THE FIRE THAT MY FAX MACHINE STARTED. I ALSO NOTICED THAT THEY HAVE SUSPENDED THE CHECKING OF THE REMAINING WARRANTY PERIOD ON THE WEB FOR THE QUANTUM DRIVES. I AM MAD AS HELL, AND THOUGHT I MIGHT LOOK FOR AN ATTORNY TO SUE BOTH OF THOSE BASTARDS (MAXTOR AND QUANTUM). ANYBODY WANT TO JUMP ONBOARD AND WE'LL MAKE IT A CLASS ACTION SUIT. ARE THERE ANY WEBSITES THAT TRACK THESE WARRANTY DEADBEATS OR DO I NEED TO START ONE? COMMENTS MOST WELCOME..